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HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service

Mfg Part #: U2P69E


HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service
Ordering Information
MSRP$80.00
Our Price$65.52
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.

This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Product Highlights
  • Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U2P69E
Cost Central Item #11797606
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 4 h - for HP 1905, 1905-24, 1905-48, 1910, 1910-16, 1910-24, 1910-48, V1900, V1905-10
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForHP 1905-24 Switch, 1905-24-PoE Switch, 1905-48 Switch, 1905-8-PoE Switch, 1910-16G Switch, 1910-24 Switch, 1910-24G Switch, 1910-24G-PoE, 1910-24-PoE+ Switch, 1910-48 Switch, 1910-48G Switch, 1910-8 Switch, 1910-8G Switch, 1910-8G-PoE+, 1910-8-PoE+ Switch, V1900-8G Switch, V1905-10G-PoE Switch

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Designed ForHP 1905-24 Switch, 1905-24-PoE Switch, 1905-48 Switch, 1905-8-PoE Switch, 1910-16G Switch, 1910-24 Switch, 1910-24G Switch, 1910-24G-PoE (170 W) Switch, 1910-24G-PoE (365 W) Switch, 1910-24-PoE+ Switch, 1910-48 Switch, 1910-48G Switch, 1910-8 Switch, 1910-8G Switch, 1910-8G-PoE+ (180W) Switch, 1910-8G-PoE+ (65W) Switch, 1910-8-PoE+ Switch, V1900-8G Switch, V1905-10G-PoE Switch

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP 1910-24G SwitchHP 1910-24G Switch
Switch - managed - 24 x 10/100/1000 + 4 x SFP - rack-mountable
JE006A#ABA No $274.96 Buy Now
HP 1910-24G-PoE (365 W) SwitchHP 1910-24G-PoE (365 W) Switch
Switch - managed - 24 x 10/100/1000 (PoE) + 4 x SFP - rack-mountable - PoE
JE007A#ABA No $642.72 Buy Now
HP 1910-48G SwitchHP 1910-48G Switch
Switch - L3 - managed - 48 x 10/100/1000 + 4 x SFP - rack-mountable
JE009A#ABA No $559.41 Buy Now
HP 1910-8G-PoE+ (65W) SwitchHP 1910-8G-PoE+ (65W) Switch
Switch - L3 - managed - 8 x 10/100/1000 + 1 x Gigabit SFP - rack-mountable - PoE+
JG349A#ABA No $273.61 Buy Now
HP 1910-16G SwitchHP 1910-16G Switch
Switch - managed - 16 x 10/100/1000 + 4 x SFP - rack-mountable
JE005A#ABA No $208.59 Buy Now
HP 1910-24G-PoE (170 W) SwitchHP 1910-24G-PoE (170 W) Switch
Switch - managed - 24 x 10/100/1000 (PoE) + 4 x SFP - rack-mountable - PoE
JE008A#ABA No $614.94 Buy Now
HP 1910-8G SwitchHP 1910-8G Switch
Switch - L3 - managed - 8 x 10/100/1000 + 1 x Gigabit SFP - rack-mountable
JG348A#ABA No $154.41 Buy Now
HP 1910-8G-PoE+ (180W) SwitchHP 1910-8G-PoE+ (180W) Switch
Switch - L3 - managed - 8 x 10/100/1000 (PoE+) + 1 x SFP - rack-mountable - PoE+
JG350A#ABA No $317.05 Buy Now

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