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HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention

Mfg Part #: U2Z53E


HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention

Ordering Information
MSRP$2,789.00
Our Price$2,225.62
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.

This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Product Highlights
  • Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U2Z53E
Cost Central Item #11696706
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G6, DL380 G7, DL380p Gen8, DL385 G6, DL385 G7, DL385p Gen8, DL388 G7
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant DL380 G5, DL380 G6, DL380 G7, DL380p Gen8, DL385 G5p, DL385 G6, DL385 G7, DL385p Gen8, DL388 G7

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Defective media retention - 3 years
Compatibility Information
Designed ForHP ProLiant DL380 G5, DL380 G5 Base, DL380 G6, DL380 G6 Base, DL380 G6 Entry, DL380 G6 High Efficiency, DL380 G6 Performance, DL380 G7, DL380 G7 Base, DL380 G7 Efficiency, DL380 G7 Entry, DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL380p Gen8 High Performance, DL380p Gen8 Performance, DL380p Gen8 Special, DL385 G5p, DL385 G6 Base, DL385 G6 Entry, DL385 G6 High Performance, DL385 G7, DL385 G7 Base, DL385 G7 Entry, DL385 G7 HE, DL385p Gen8, DL385p Gen8 Dedicated Workload, DL385p Gen8 Entry, DL385p Gen8 Maximized Consolidation, DL385p Gen8 Storage, DL385p Gen8 Storage Centric, DL388 G7

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP ProLiant DL380p Gen8 EntryHP ProLiant DL380p Gen8 Entry
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2609 / 2.4 GHz - RAM 4 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
642121-001 No $2,328.45 Buy Now
HP ProLiant DL380p Gen8 BaseHP ProLiant DL380p Gen8 Base
Server - rack-mountable - 2U - 2-way - 2 x Xeon E5-2630 / 2.3 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
677278-001 No $4,208.20 Buy Now
HP ProLiant DL380p Gen8 BaseHP ProLiant DL380p Gen8 Base
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2630 / 2.3 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
642119-001 No $3,382.74 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 2 x Xeon E5-2640 / 2.5 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
670854-S01 No $3,952.61 Buy Now
HP ProLiant DL385p Gen8 Maximized ConsolidationHP ProLiant DL385p Gen8 Maximized Consolidation
Server - rack-mountable - 2U - 2-way - 2 x Third-Generation Opteron 6376 / 2.3 GHz - RAM 32 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
703932-001 No $4,558.55 Buy Now
HP ProLiant DL380p Gen8 BaseHP ProLiant DL380p Gen8 Base
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2640 / 2.5 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
642107-001 No $3,758.70 Buy Now
HP ProLiant DL380p Gen8 BaseHP ProLiant DL380p Gen8 Base
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
642120-001 No $3,268.32 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2609 / 2.4 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
670857-S01 No $2,120.46 Buy Now
HP ProLiant DL385p Gen8 Storage CentricHP ProLiant DL385p Gen8 Storage Centric
Server - rack-mountable - 2U - 2-way - 1 x Third-Generation Opteron 6320 / 2.8 GHz - RAM 16 GB - SAS - hot-swap 3.5" - no HDD - Matrox G200 - GigE - Monitor : none.
703930-001 No $2,496.80 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2640 / 2.5 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
706539-S01 No $3,142.61 Buy Now
HP ProLiant DL385p Gen8HP ProLiant DL385p Gen8
Server - rack-mountable - 2U - 2-way - 2 x Third-Generation Opteron 6376 / 2.3 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - DVD-Writer - Matrox G200 - GigE - Monitor : none. - Smart Buy
710725-S01 No $3,550.88 Buy Now
HP ProLiant DL385 G7 HEHP ProLiant DL385 G7 HE
Server - rack-mountable - 2U - 2-way - 1 x Opteron 6128 HE / 2 GHz - RAM 4 GB - SATA/SAS - hot-swap 2.5" - no HDD - ATI ES1000 - GigE - Monitor : none.
573090-001 No $2,121.05 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 2 x Xeon E5-2670 / 2.6 GHz - RAM 32 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
670852-S01 No $5,813.68 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 2 x Xeon E5-2660 / 2.2 GHz - RAM 32 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
670853-S01 No $5,206.18 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
670856-S01 No $2,313.32 Buy Now
HP ProLiant DL380p Gen8HP ProLiant DL380p Gen8
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 16 GB - SAS - hot-swap 3.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
697494-S01 No $2,371.18 Buy Now
HP ProLiant DL385p Gen8 Dedicated WorkloadHP ProLiant DL385p Gen8 Dedicated Workload
Server - rack-mountable - 2U - 2-way - 2 x Third-Generation Opteron 6344 / 2.6 GHz - RAM 32 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
703931-001 No $3,835.39 Buy Now
HP ProLiant DL385p Gen8 EntryHP ProLiant DL385p Gen8 Entry
Server - rack-mountable - 2U - 2-way - 1 x Third-Generation Opteron 6320 / 2.8 GHz - RAM 4 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
710723-001 No $1,803.02 Buy Now
HP ProLiant DL385p Gen8HP ProLiant DL385p Gen8
Server - rack-mountable - 2U - 2-way - 1 x Third-Generation Opteron 6348 / 2.8 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
710724-S01 No $2,612.84 Buy Now

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