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HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention

Mfg Part #: U6D64E


HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention
Ordering Information
MSRP$1,789.00
Our Price$1,465.19
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 12:48am 4/1/2014
Qty

Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.

This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Product Highlights
  • Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U6D64E
Cost Central Item #11696847
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360e Gen8, DL360e Gen8 Base, DL360e Gen8 Entry
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant DL360e Gen8, DL360e Gen8 Base, DL360e Gen8 Entry

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Defective media retention - 3 years
Compatibility Information
Designed ForHP ProLiant DL360e Gen8, DL360e Gen8 Base, DL360e Gen8 Entry

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP ProLiant DL360e Gen8HP ProLiant DL360e Gen8
Server - rack-mountable - 1U - 2-way - 2 x Xeon E5-2440 / 2.4 GHz - RAM 32 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686212-S01 No $3,277.61 Buy Now
HP ProLiant DL360e Gen8 EntryHP ProLiant DL360e Gen8 Entry
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2403 / 1.8 GHz - RAM 4 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
668813-001 No $1,633.76 Buy Now
HP ProLiant DL360e Gen8 EntryHP ProLiant DL360e Gen8 Entry
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2403 / 1.8 GHz - RAM 4 GB - SATA - hot-swap 3.5" - no HDD - Matrox G200 - GigE - Monitor : none.
668812-001 No $1,315.01 Buy Now
HP ProLiant DL360e Gen8 BaseHP ProLiant DL360e Gen8 Base
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2407 / 2.2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none.
668814-001 No $2,042.40 Buy Now
HP ProLiant DL360e Gen8HP ProLiant DL360e Gen8
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2420 / 1.9 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686211-S01 No $1,831.18 Buy Now
HP ProLiant DL360e Gen8HP ProLiant DL360e Gen8
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2403 / 1.8 GHz - RAM 2 GB - SATA - hot-swap 3.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
716675-S01 No $944.03 Buy Now
HP ProLiant DL360e Gen8HP ProLiant DL360e Gen8
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2403 / 1.8 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686210-S01 No $1,349.04 Buy Now

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