Home > Service and Support > Systems > HP Systems > HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty

HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: HQ496PE


HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty

Ordering Information
MSRP$612.00
Our Price$488.38
ConditionNew and Factory Sealed
Out of Stock as of 12:48am 4/1/2014
Qty

Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response 24 x 7 x 365
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.


Product Highlights
  • Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #HQ496PE
Cost Central Item #11855704
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Defective media retention - 1 year
Compatibility Information
Designed ForHP ProLiant ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP ProLiant ML350 G6 Special ServerHP ProLiant ML350 G6 Special Server
Server - tower - 5U - 2-way - 1 x Xeon E5630 / 2.53 GHz - RAM 6 GB - SAS - hot-swap 2.5" - HDD 2 x 146 GB - DVD - ATI ES1000 - GigE - MS SBS - Monitor : none. - Smart Buy
600427-005 No $2,208.30 Buy Now
HP ProLiant ML350p Gen8HP ProLiant ML350p Gen8
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 3.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686713-S01 No $1,820.52 Buy Now
HP ProLiant ML350p Gen8HP ProLiant ML350p Gen8
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686714-S01 No $1,838.73 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0493 seconds