HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty
Mfg Part #: UX641PE
Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment.
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour onsite response 24 x 7 x 365
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Escalation managementProduct Highlights
Established escalation procedures enlist specialized expertise from HP and selected third-parties.
- Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
- Obtain easy-to-buy, easy-to-use onsite services
- Improve hardware performance and uptime
- Increase the return on your HP and multivendor hardware investments
- Enjoy consistent service coverage across geographically dispersed sites
Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.