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HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: UY078PE


HP Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty

Ordering Information
MSRP$1,196.00
Our Price$954.41
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.

This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Product Highlights
  • Extend your hardware warranty coverage with prompt, anytime service for key systems and devices
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UY078PE
Cost Central Item #11197195
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 24x7 - 4 h - for HP P2000; Modular Smart Array 2040, P2000; StorageWorks Modular Smart Array 2000, P2000
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period2 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForHP P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure; Modular Smart Array 2040 LFF Disk Enclosure, P2000 Dual I/O LFF Drive Enclosure; StorageWorks Modular Smart Array 2000 Dual I/O, 2000 Single I/O, P2000 Dual I/O LFF Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period2 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 2 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 2 years
Defective media retention
Compatibility Information
Designed ForHP P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure
HP Modular Smart Array 2040 LFF Disk Enclosure, P2000 Dual I/O LFF Drive Enclosure
HP StorageWorks Modular Smart Array 2000 Dual I/O, 2000 Single I/O, P2000 Dual I/O LFF Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP Modular Smart Array 2040 LFF Disk EnclosureHP Modular Smart Array 2040 LFF Disk Enclosure
Storage enclosure - 12 bays ( SAS-2 ) - rack-mountable - 2U
C8R18A No $2,948.10 Buy Now

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