Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.
The HP Defective Media Retention lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services. This makes it easy to select the right match for the requirements and realties of your business.
ELECTRONIC HP CARE PACK 4-HOUR SAME BUSINESS DAY HARDWARE SUPPORT FEATURES:
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour onsite response 24 x 7 x 365
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
COMPREHENSIVE DEFECTIVE MATERIAL RETENTION FEATURES:
Security and control
Your data never leaves your control, greatly reducing the risk that it will ever be compromised.
Disk retention allows you to meet the requirements of current data privacy regulations.
Proper control and disposition of sensitive data can mitigate the risk of expensive regulatory or civil liability.
This service simplifies activities related to keeping your malfunctioning drive.
Get years of support for less than the average price of a new drive.