HP Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support
Mfg Part #: HC033E
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This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.
Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.
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Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | HP |
| Manufacturer Part # | HC033E |
| Cost Central Item # | 10034929 |
| Product Description | Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 6 h |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Extended Specifications
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - response time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labor - 3 years - on-site - response time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 3 years |
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