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HP Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support

Mfg Part #: UM202E


HP Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support
Ordering Information
MSRP$499.00
Our Price$434.76
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UM202E
Cost Central Item #11860270
Product DescriptionElectronic HP Care Pack 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 6 h - for HP rp5700, rp5800; Point of Sale System rp5700; RP3 Retail System; RP7 Retail System
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time6 hours
Service Availability24 hours a day / 7 days a week
Designed ForHP rp5700 Long Lifecycle, rp5800 Retail System; Business Desktop rp5700; Point of Sale System rp5700; RP3 Retail System 3100; RP7 Retail System 7100, 7800

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time6 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 6 hours (distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labor - 3 years - on-site - response time: 8 hours (distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 3 years
Compatibility Information
Designed ForHP rp5700 Long Lifecycle, rp5800 Retail System
HP Point of Sale System rp5700
HP RP3 Retail System 3100
HP RP7 Retail System 7100, 7800
HP Compaq Business Desktop rp5700

Available Compatible Products

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