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HP Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: HQ510PE


HP Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty

Ordering Information
MSRP$1,030.00
Our Price$821.94
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 12:48am 4/1/2014
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This cost-effective HP Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair activities.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

Onsite hardware support
For critical issues that cannot be resolved remotely, an HP customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

6-hour repair-time commitment
HP commits to correcting hardware malfunctions in less than 6 hours from your initial call to the HP response center; available up to 50 miles (80km) from a primary HP support office.

Upfront server audit
After you purchase and register your HP Care Pack, HP services collects key system configuration information and inventories covered equipment to streamline troubleshooting and repair of any future server hardware problems.


Product Highlights
  • Be confident of efficient hardware repair within a specified timeframe
  • Boost productivity via increased hardware system uptime
  • Enjoy consistent hardware support levels
  • Enhance IT resource planning and IT staff efficiency

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #HQ510PE
Cost Central Item #11711242
Product DescriptionElectronic HP Care Pack 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 6 hours (repair) - for ProLiant DL380 G6
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant DL380 G6

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday
Defective media retention - 1 year
Compatibility Information
Designed ForProLiant DL380 G6

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