Home > Service and Support > Systems > HP Systems > HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support

HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support

Mfg Part #: UC296E


HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support
Ordering Information
MSRP$49.00
Our Price$40.13
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

Remote problem diagnosis and support
HP will provide basic telephone technical assistance with installation, product configuration, setup and problem resolution. Prior to scheduling a unit exchange, HP may ask the customer to provide relevant information, start diagnostic tools and perform other supporting activities, at the request of HP.

Hardware exchange
If, in the judgment of HP, the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a same or more recent equivalent product or part. The customer's requested pick-up, collection and ship-to locations must be within the same country and must not require HP to pick-up or collect defective products or ship replacement products or parts through international customs.

Coverage window
The coverage window specifies the time during which the described services are delivered onsite or remotely. Service requests received outside this coverage window will be logged the next day for which the customer has a service coverage window.


Product Highlights
  • Lower-cost alternative to onsite repair
  • Prepaid shipping label, materials and instructions for defective unit return
  • Convenient door-to-door service
  • Remote problem diagnosis and technical telephone support
  • Collection of defective unit
  • Standard coverage window
  • Access to electronic support information and services

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UC296E
Manufacturer UPC #0884420148791
Cost Central Item #10035603
Product DescriptionElectronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - NBD - for HP UltraSlim Docking Station 2013, Universal Port Replicator, USB 3.0
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period3 years
Response TimeNext business day
Service AvailabilityBusiness hours
Designed ForAdvanced Port Replicator 1.2; Basic Port Replicator 1.2; HP 120W, 2005pr, 2012 120W, 2012 230W, 2012 90W, 230W, 2570p, 3005pr, 90W, Docking Station, ElitePad Docking Station, UltraSlim Docking Station, UltraSlim Docking Station 2013, Ultra-slim Expansion Base, Universal Port Replicator, USB 3.0

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period3 years
Response TimeNext business day
Service AvailabilityBusiness hours
Details
Service & Support DetailsExtended service agreement - replacement - 3 years - shipment - response time: next business day - availability: business hours
Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - web knowledge base access - 3 years
New releases update - 3 years
Compatibility Information
Designed ForCompaq Advanced Port Replicator 1.2
Compaq Basic Port Replicator 1.2
HP 120W Advanced Docking Station, 2005pr USB 2.0 Port Replicator, 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Advanced Docking Station, 230W Docking Station, 2570p Docking Station, 3005pr USB 3.0 Port Replicator, 90W Docking Station, Docking Station, ElitePad Docking Station, UltraSlim Docking Station, UltraSlim Docking Station 2013, Ultra-slim Expansion Base, Universal Port Replicator, USB 3.0 Universal Port Replicator

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP 3005pr USB 3.0 Port ReplicatorHP 3005pr USB 3.0 Port Replicator
USB docking station - LAN 10Mb LAN, 100Mb LAN, GigE - Smart Buy - US - for EliteBook 820 G1, 840 G1, 850 G1; EliteBook Folio 1040 G1; ProBook 430 G1, 45X G1, 470 G1
H1L08UT#ABA No $128.29 Buy Now
HP 2012 90W Docking StationHP 2012 90W Docking Station
Docking station - US
A7E32AA#ABA No $222.93 Buy Now
HP 2012 230W Docking StationHP 2012 230W Docking Station
Docking station - US
A7E34AA#ABA No $238.55 Buy Now
HP UltraSlim Docking StationHP UltraSlim Docking Station
Docking station - US - for EliteBook Folio 9470m; EliteBook Revolve 810 G1 Tablet
B9C87AA#ABA No $207.29 Buy Now
HP 2012 90W Docking StationHP 2012 90W Docking Station
Docking station - Smart Buy - US
A7E32UT#ABA No $128.29 Buy Now
HP 2012 120W Advanced Docking StationHP 2012 120W Advanced Docking Station
Docking station - US
A7E36AA#ABA No $310.64 Buy Now
HP 2012 230W Advanced Docking StationHP 2012 230W Advanced Docking Station
Docking station - Smart Buy - US
A7E38AA#ABA No $321.04 Buy Now
HP 2012 120W Advanced Docking StationHP 2012 120W Advanced Docking Station
Docking station - Smart Buy - US
A7E36UT#ABA No $171.34 Buy Now
HP 2012 230W Advanced Docking StationHP 2012 230W Advanced Docking Station
Docking station - Smart Buy - US - for EliteBook 2170p, 8470w, 8570w, 8770w
A7E38UT#ABA No $188.56 Buy Now
HP 2570p Docking StationHP 2570p Docking Station
Docking station - US - for EliteBook 2560p, 2570p
A9B77UT#ABA No $128.29 Buy Now
HP Ultra-slim Expansion BaseHP Ultra-slim Expansion Base
Docking station - DVD±RW - US - for HP 2710p; EliteBook 2730p, 2740p, 2760p Tablet
WA995AA#ABA No $259.38 Buy Now
HP 2012 230W Docking StationHP 2012 230W Docking Station
Docking station - US - for EliteBook 2170p, 8470w, 8570w, 8770w
A7E34UT#ABA No $149.81 Buy Now
HP ElitePad Docking StationHP ElitePad Docking Station
Docking station - Smart Buy - US - for ElitePad 900 G1
C0M84UT#ABA No $102.46 Buy Now
HP 2005pr USB 2.0 Port ReplicatorHP 2005pr USB 2.0 Port Replicator
USB docking station - LAN 10Mb LAN, 100Mb LAN - Smart Buy - US - for Envy 4, DV6; Envy Sleekbook 4; ENVY TouchSmart 4; Mini 200; Pavilion DV6; ProBook 470 G0
H1L07UT#ABA No $85.24 Buy Now
HP 3005pr USB 3.0 Port ReplicatorHP 3005pr USB 3.0 Port Replicator
USB docking station - LAN 10Mb LAN, 100Mb LAN, GigE - US - for EliteBook 820 G1, 840 G1, 850 G1; EliteBook Folio 1040 G1; ProBook 430 G1, 45X G1, 470 G1
H1L08AA#ABA No $207.29 Buy Now
HP Ultra-slim Expansion BaseHP Ultra-slim Expansion Base
Docking station - DVD±RW - Smart Buy - US - for HP 2710p; EliteBook 2730p, 2740p, 2760p Tablet
WA995UT#ABA No $171.34 Buy Now
HP 2570p Docking StationHP 2570p Docking Station
Docking station - US - for EliteBook 2560p, 2570p
A9B77AA#ABA No $207.29 Buy Now
HP ElitePad Docking StationHP ElitePad Docking Station
Docking station - US - for ElitePad 900 G1
C0M84AA#ABA No $155.62 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0931 seconds