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HP Electronic HP Care Pack House Call with Accidental Damage Protection

Mfg Part #: UN016E


HP Electronic HP Care Pack House Call with Accidental Damage Protection

Ordering Information
MSRP$330.00
Our Price$196.56
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Extend coverage up to 4 continuous years on your HP or Compaq PC with an HP Care Pack House Call service. This plan covers telephone support, shipment of customer-replaceable parts to your home and in-home service at HP's discretion.

Just chat online or by phone with an HP technician. If that doesn't solve the problem, HP can even send help right to your door to perform repairs on the spot. In rare circumstances, you may be required to send the product back to HP for service.


Product Highlights
  • Convenient in-home service from an HP representative during standard business hours
  • Coverage for your monitor if purchased on same invoice as your PC
  • Technical assistance with installation, troubleshooting and operation of your HP PC
  • 24/7 real-time chat, e-mail support and toll-free assistance from HP technicians
  • Extended parts and labor coverage

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UN016E
Cost Central Item #11110228
Product DescriptionElectronic HP Care Pack House Call with Accidental Damage Protection - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: 3 days - for Envy 15, 17; ENVY Rove 20; Envy Sleekbook 14; ENVY TouchSmart 14, 15, 17, m7
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time3 days
Service Availability9 hours a day / 5 days a week
Designed ForChromebook 14; Envy 15, 17, 4, 6, dv4, DV6, DV7, m4, m6; ENVY Rove 20; Envy Sleekbook 14, 4, 6; ENVY TouchSmart 14, 15, 17, 4, m7; ENVY TouchSmart Sleekbook m6; Split x2

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time3 days
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - phone consulting - 3 years - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Compatibility Information
Designed ForHP Chromebook 14-q010nr
HP Envy 15-j006cl, 15-j007CL, 15-j011dx, 15-j017cl, 15-j023c, 15-j030us, 15-j031nr, 15-j032nr, 15-j059nr, 15-j063ei, 15-j175nr, 15-j185nr, 17-j013cl, 17-j027cl, 17-j029nr, 17-j051ei, 17-j069sf, 17-j070ca, 17-j120us, 17-j150ca, 17-j150nr, 17-j170ca, 17-j181nr, 17-j188sf, 4-1001tu, 4-1015dx, 4-1030tx, 4-1045tu, 4-1050ca, 4-1050la, 4-1106TU, 4-1107TU, 4-1109TX, 4-1110US, 4-1117nr, 4-1130us, 4-1150la, 4-1162sf, 6-1019tx, 6-1170sf, dv4-5213cl, dv4-5260nr, DV6-7210US, dv6-7215TX, dv6-7226nr, DV6-7227NR, dv6-7229wm, dv6-7245us, dv6-7246us, dv6-7247cl, dv6-7260he, dv6-7267cl, dv6-7273ca, dv6-7304ax, dv6-7312nr, dv6-7315tx, dv6-7316tx, dv6-7323cl, dv6-7329nr, dv6-7363cl, dv7-7201TX, dv7-7223cl, dv7-7227cl, dv7-7234nr, dv7-7238nr, DV7-7240US, dv7-7243cl, DV7-7243NR, dv7-7247cl, DV7-7250US, dv7-7255dx, DV7-7259NR, dv7-7270ca, dv7-7273ca, dv7-7292nr, dv7-7298ca, dv7-7304tx, dv7-7323cl, dv7-7361ef, dv7-7370ef, dv7-7373ca, dv7-7399ef, m4-1115dx, m6-1105dx, m6-1116tx, m6-1117tx, m6-1148ca, m6-1158ca, m6-1162la, m6-1188ca, m6-1205dx, m6-1206tx, m6-1207tx, m6-1225dx
HP ENVY Rove 20-k120 Mobile PC, 20-k127c Mobile
HP Envy Sleekbook 14-k010us, 14-k027cl, 4-1010us, 4-1040la, 6-1010us, 6-1014nr, 6-1015nr, 6-1017cl, 6-1040ca, 6-1048ca, 6-1110us, 6-1111nr, 6-1129wm
HP ENVY TouchSmart 14-k120us, 15-j003cl, 15-J050US, 15-j051nr, 15-j052nr, 15-j053cl, 15-j057cl, 15-j063cl, 15-j067cl, 15-j073cl, 15-j150us, 15-j170us, 17-j023cl, 17-j030us, 17-j037cl, 17-j052ei, 17-j057cl, 17-j130us, 17-j160nr, 17-j182nr, 4-1118TU, 4-1121tu, 4-1195ca, 4-1215dx, 4-1280ef, m7-j010dx, m7-j020dx
HP ENVY TouchSmart Sleekbook m6-k015dx
HP Split x2 13-m010dx

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