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HP Electronic HP Care Pack Next Business Day Hardware Support with Computrace Professional and Defective Media Retention

Mfg Part #: UL799E


HP Electronic HP Care Pack Next Business Day Hardware Support with Computrace Professional and Defective Media Retention

Ordering Information
MSRP$269.00
Our Price$203.93
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible Care Pack packaged service covers desktops, workstations, servers, storage systems, notebooks and laptops, handhelds, network equipment, and printing and imaging devices.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.


Product Highlights
  • Extend your hardware warranty coverage for key systems and devices
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites
  • Help improve system uptime
  • Convenient onsite support
  • Next-day response, standard business hours (9x5)

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UL799E
Cost Central Item #10414437
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Computrace Professional and Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 8460, 8470, 8560, 8570, 8760, 8770; EliteBook Revolve 810 G1; ZBook 14, 15, 17
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForEliteBook 8460w, 8470w, 8560w, 8570w, 8760w, 8770w; EliteBook Revolve 810 G1 Tablet; ZBook 14 Mobile Workstation, 15 Mobile Workstation, 17 Mobile Workstation

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Defective media retention - 3 years
Theft insurance - 3 years
Compatibility Information
Designed ForHP EliteBook 8460w, 8470w, 8560w, 8570w, 8760w, 8770w
HP EliteBook Revolve 810 G1 Tablet
HP ZBook 14 Mobile Workstation, 15 Mobile Workstation, 17 Mobile Workstation

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