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HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

Mfg Part #: HL509E


HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Ordering Information
MSRP$229.00
Our Price$187.55
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #HL509E
Cost Central Item #11541345
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - NBD - for Folio 13-1000eo, 13-1020ea, 13-1050ez
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForFolio 13-1000eo, 13-1020ea, 13-1050ez

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Defective media retention - 3 years
Compatibility Information
Designed ForHP Folio 13-1000eo, 13-1020ea, 13-1050ez

Available Compatible Products

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HP Spectre XT ProHP Spectre XT Pro
Ultrabook - Core i5 3317U / 1.7 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 128 GB SSD - 13.3" HD BrightView wide 1366 x 768 / HD - Intel HD Graphics 4000 - Smart Buy
C9K75UT#ABA No $1,061.63 Buy Now

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