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HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

Mfg Part #: UL657E


HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Ordering Information
MSRP$179.00
Our Price$146.60
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UL657E
Cost Central Item #10036640
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor ( for 1/1/0 warranty ) - 3 years - on-site - 9x5 - response time: NBD - for HP 21X G1, 25X G1, 25X G2, 340 G1, 350 G1; Chromebook 14, 14 G1; Pro x2
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Covered Configurations1/1/0 warranty
Designed ForHP 210 G1, 215 G1, 250 G1, 250 G2, 255 G1, 255 G2, 31XX, 340 G1, 350 G1, 455, 500, 530, 630, 635, 650, 655, 6735; Chromebook 14, 14 G1; Mini 2102; Mobile Thin Client 6720, mt41; Pro 31XX; Pro x2; ProBook 430 G1, 4340, 440 G1, 44XX, 450 G0, 450 G1, 455 G1, 45XX, 47XX; ZBook 14

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Covered Configurations1/1/0 warranty
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Defective media retention - 3 years
Compatibility Information
Designed ForHP 210 G1, 215 G1, 250 G1, 250 G2, 255 G1, 255 G2, 3115m, 3125, 340 G1, 350 G1, 455, 500, 530, 630, 635, 650, 655
HP Chromebook 14, 14 G1
HP Mini 2102
HP Mobile Thin Client mt41
HP Pro 3115, 3125
HP Pro x2 410 G1
HP ProBook 430 G1, 4340s, 440 G1, 4430s, 4440s, 450 G0, 450 G1, 4520s, 4525s, 4530s, 4535s, 4540s, 4545s, 455 G1, 4720s, 4730s, 4740s
HP ZBook 14 Mobile Workstation
HP Compaq 6735s
HP Compaq Mobile Thin Client 6720t

Compatible With

Available Compatible Products

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