Home > Service and Support > Systems > HP Systems > HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: HP713PE


HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Ordering Information
MSRP$149.00
Our Price$122.03
ConditionNew and Factory Sealed
Out of Stock as of 12:48am 4/1/2014
Qty

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site and swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. It’s what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.

Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase and manage the disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.


Product Highlights
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #HP713PE
Cost Central Item #11303343
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for HP 21X G1, 25X G1, 25X G2, 340 G1; Chromebook 14, 14 G1; Mobile Thin Client mt41; Pro x2
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForMini 102; HP 21X G1, 2230, 25X G1, 25X G2, 31XX, 340 G1, 425, 435, 455, 51X, 550, 61X, 62X, 63X, 65X, 67XX, 68XX; Chromebook 14, 14 G1; Mini 100, 11XX, 2102, 51XX; Mobile Thin Client 4320, 4410, 6360, mt41; Pro 31XX; Pro x2; ProBook 430 G1, 43XX, 440 G1, 44XX, 450 G0, 45X G1, 45XX, 47XX, 5330, 6360

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Defective media retention - 1 year
Compatibility Information
Designed ForCompaq Mini 102
HP 210 G1, 215 G1, 250 G1, 250 G2, 255 G1, 255 G2, 3105m, 3115m, 3125, 340 G1, 425, 435, 455, 510, 515, 550, 610, 615, 620, 625, 630, 635, 650, 655
HP Chromebook 14, 14 G1
HP Mini 100e, 1101, 1103, 2102, 5101, 5102, 5103
HP Mobile Thin Client 4320t, 4410t, 6360t, mt41
HP Pro 3115, 3125
HP Pro x2 410 G1
HP ProBook 430 G1, 4310s, 4320s, 440 G1, 4415s, 4420s, 4425s, 450 G0, 450 G1, 4510s, 4515s, 4520s, 4525s, 4530s, 4545s, 455 G1, 4710s, 4720s, 5330m, 6360b
HP Compaq 2230s, 6720s, 6730s, 6735s, 6820s, 6830s
HP Compaq Mobile Thin Client 6720t

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP 3125 - E1-1500 1.48 GHzHP 3125 - E1-1500 1.48 GHz
E1-1500 1.48 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 320 GB HDD - 11.6" HD BrightView wide 1366 x 768 / HD - AMD Radeon HD 7310 - matte charcoal
E0F05UP#ABA No $738.82 Buy Now
HP 3115m - E-300 1.3 GHzHP 3115m - E-300 1.3 GHz
E-300 1.3 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - 11.6" HD BrightView wide 1366 x 768 / HD - AMD Radeon HD 6310M - super-matte charcoal
C2F58US#ABA No $902.25 Buy Now
HP 3125 - E2-2000 1.75 GHzHP 3125 - E2-2000 1.75 GHz
E2-2000 1.75 GHz - Windows 8 Pro 64-bit - 2 GB RAM - 320 GB HDD - 11.6" HD BrightView wide 1366 x 768 / HD - AMD Radeon HD 7340 - matte charcoal
D5W98UP#ABA No $680.80 Buy Now
HP Mobile Thin Client 6360tHP Mobile Thin Client 6360t
Celeron B810 / 1.6 GHz - Windows Embedded Standard 7 - 2 GB RAM - 4 GB SSD - 13.3" HD anti-glare 1366 x 768 ( HD ) - Intel HD Graphics - tungsten
LJ480UA No $802.10 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0943 seconds