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HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: UX685PE


HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Ordering Information
MSRP$412.00
Our Price$328.78
ConditionNew and Factory Sealed
Out of Stock as of 12:48am 4/1/2014
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Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site and swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.

Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase and manage the disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.


Product Highlights
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UX685PE
Cost Central Item #11197393
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - NBD - for NAC Appliance 3350, 3390; ProLiant DL360, DL360 G5
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForNAC Appliance 3350, 3390; ProLiant DL360, DL360 G5, DL360 G5 Base, DL360 G5 Entry, DL360 G5 High Efficiency, DL360 G5 Performance

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Defective media retention - 1 year
Compatibility Information
Designed ForCisco NAC Appliance 3350, 3390
HP ProLiant DL360, DL360 G5, DL360 G5 Base, DL360 G5 Entry, DL360 G5 High Efficiency, DL360 G5 Performance

Compatible With


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