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HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Mfg Part #: UY074PE


HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Ordering Information
MSRP$364.00
Our Price$290.47
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.


Product Highlights
  • Extend your hardware warranty coverage for key systems and devices
  • Obtain easy-to-buy, easy-to-use onsite services
  • Improve hardware performance and uptime
  • Increase the return on your HP and multivendor hardware investments
  • Enjoy consistent service coverage across geographically dispersed sites

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UY074PE
Cost Central Item #11197191
Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor ( for MSA storage enclosure ) - 1 year - on-site - 9x5 - NBD - for HP P2000; Modular Smart Array 2040, P2000; StorageWorks Modular Smart Array 2000, P2000
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Covered ConfigurationsMSA storage enclosure
Designed ForHP P2000; Modular Smart Array 2040, P2000; StorageWorks Modular Smart Array 2000, P2000

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Covered ConfigurationsMSA storage enclosure
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote monitoring - 1 year - availability: 9 hours a day / Monday-Friday
Defective media retention - 1 year
Compatibility Information
Designed ForHP P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure
HP Modular Smart Array 2040 LFF Disk Enclosure, P2000 Dual I/O LFF Drive Enclosure
HP StorageWorks Modular Smart Array 2000 Drive Enclosure I/O Module, 2000 Dual I/O, 2000 Single I/O, P2000 Dual I/O LFF Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP Modular Smart Array 2040 LFF Disk EnclosureHP Modular Smart Array 2040 LFF Disk Enclosure
Storage enclosure - 12 bays ( SAS-2 ) - rack-mountable - 2U
C8R18A No $2,948.10 Buy Now

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