Home > Service and Support > Networking > HP Networking > HP Electronic HP Care Pack Next Business Day Proactive Care Service

HP Electronic HP Care Pack Next Business Day Proactive Care Service

Mfg Part #: U2J53E


HP Electronic HP Care Pack Next Business Day Proactive Care Service
Ordering Information
MSRP$509.00
Our Price$133.37
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.


Product Highlights
  • Accelerated incident resolution from rapid access to trained, solution-orientated resources that manage the case end to end
  • Avoidance of problems caused by an infrastructure that is not at the current revision level
  • Improved performance through regular proactive scans to help ensure that systems are configured consistently with HP best practices
  • Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U2J53E
Cost Central Item #11889140
Product DescriptionElectronic HP Care Pack Next Business Day Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - NBD - for HP A-RPS1600, E600, E610, E620, E630, RPS1600 Redundant Power System, X332
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForHP A-RPS1600, E600, E610, E620, E630, RPS1600 Redundant Power System, X332

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Designed ForHP A-RPS1600, E600, E610, E620, E630, RPS1600 Redundant Power System, X332

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP RPS1600 Redundant Power SystemHP RPS1600 Redundant Power System
Power supply - redundant - United States - for HP 1910, 3100, 3600, 5120, 5500, 58XX, A3100, A3600, A3610, A5120, A5500, A5800, A5830
JG136A#ABA No $1,213.11 Buy Now
HP E600 - Power supplyHP E600 - Power supply
Power supply - AC 100-120/200-240 V - 729 Watt - United States - for HP Switch 26XX, Switch 28XX, Switch 5304XL-32, Switch 5308XL-48, Switch 53XX
J8168A#ABA No $1,088.21 Buy Now
HP E620 - Power supplyHP E620 - Power supply
Power supply - redundant - AC 110/220 V - 1U - United States - for HP E3500-24G-PoE, E3500-48G-PoE, E6200-24G-mGBIC, Switch 2900-24G, Switch 2900-48G
J8696A#ABA No $1,792.76 Buy Now
HP E630 - Power supplyHP E630 - Power supply
Power supply - redundant - AC 100-127/200-240 V - 740 Watt - 1U - United States - for HP E2910-24G, E2910-24G-PoE+, E2910-48G, E2910-48G-PoE+
J9443A#ABA No $1,152.26 Buy Now
HP - Power supplyHP - Power supply
Power supply - redundant - United States
JD183A#ABA No $697.50 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0723 seconds