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HP Electronic HP Care Pack Next Business Day Proactive Care Service

Mfg Part #: U2N85E


HP Electronic HP Care Pack Next Business Day Proactive Care Service

Ordering Information
MSRP$949.00
Our Price$249.08
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.


Product Highlights
  • Accelerated incident resolution from rapid access to trained, solution-orientated resources that manage the case end to end
  • Avoidance of problems caused by an infrastructure that is not at the current revision level
  • Improved performance through regular proactive scans to help ensure that systems are configured consistently with HP best practices
  • Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U2N85E
Cost Central Item #11675620
Product DescriptionElectronic HP Care Pack Next Business Day Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - NBD - for HP 5120-16, 5120-24, 5120-48, A5120-24, A5120-48
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForHP 5120-16G, 5120-24G, 5120-24G-PoE+, 5120-48G, 5120-48G-PoE+, A5120-24G-PoE, A5120-48G, A5120-48G-PoE

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Designed ForHP 5120-16G SI Switch, 5120-24G EI Switch, 5120-24G EI Switch with 2 Interface Slots, 5120-24G SI Switch, 5120-24G-PoE+ EI Switch with 2 Interface Slots, 5120-24G-PoE+ SI Switch, 5120-48G EI Switch, 5120-48G EI Switch with 2 Interface Slots, 5120-48G EI TAA-compliant Switch with 2 Interface Slots, 5120-48G SI Switch, 5120-48G-PoE+ EI Switch with 2 Interface Slots, A5120-24G-PoE EI Switch, A5120-48G EI Switch with 2 Interface Slots, A5120-48G-PoE EI Switch

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP 5120-48G-PoE+ EI Switch with 2 Interface SlotsHP 5120-48G-PoE+ EI Switch with 2 Interface Slots
Switch - managed - 48 x 10/100/1000 (PoE+) + 4 x shared Gigabit SFP - rack-mountable - PoE+
JG237A#ABA No $2,484.50 Buy Now
HP A5120-24G SI SwitchHP A5120-24G SI Switch
Switch - L4 - managed - 24 x 10/100/1000 + 4 x SFP - rack-mountable
JE074A#ABA No $1,049.78 Buy Now
HP 5120-24G EI SwitchHP 5120-24G EI Switch
Switch - L4 - managed - 24 x 10/100/1000 + 4 x shared SFP - rack-mountable
JE066A#ABA No $863.39 Buy Now
HP 5120-24G EI Switch with 2 Interface SlotsHP 5120-24G EI Switch with 2 Interface Slots
Switch - managed - 24 x 10/100/1000 + 4 x shared Gigabit SFP - rack-mountable
JE068A#ABA No $1,055.54 Buy Now
HP 5120-48G EI Switch with 2 Interface SlotsHP 5120-48G EI Switch with 2 Interface Slots
Switch - L3 - managed - 48 x 10/100/1000 + 4 x shared SFP - rack-mountable
JE069A#ABA No $1,856.17 Buy Now
HP 5120-48G SI SwitchHP 5120-48G SI Switch
Switch - L4 - managed - 48 x 10/100/1000 + 4 x SFP - rack-mountable
JE072A#ABA No $1,984.91 Buy Now
HP A5120-16G SI SwitchHP A5120-16G SI Switch
Switch - L4 - managed - 16 x 10/100/1000 + 4 x SFP - rack-mountable
JE073A#ABA No $697.50 Buy Now
HP 5120-48G EI SwitchHP 5120-48G EI Switch
Switch - L4 - managed - 48 x 10/100/1000 + 4 x SFP - rack-mountable
JE067A#ABA No $1,703.09 Buy Now
HP 5120-24G-PoE+ SI SwitchHP 5120-24G-PoE+ SI Switch
Switch - L4 - managed - 24 x 10/100/1000 + 4 x Gigabit SFP - rack-mountable - PoE
JG091A#ABA No $1,182.36 Buy Now
HP 5120-24G-PoE+ SI SwitchHP 5120-24G-PoE+ SI Switch
Switch - L4 - managed - 24 x 10/100/1000 + 4 x SFP - rack-mountable - PoE
JG092A#ABA No $970.36 Buy Now
HP 5120-24G-PoE+ EI Switch with 2 Interface SlotsHP 5120-24G-PoE+ EI Switch with 2 Interface Slots
Switch - managed - 24 x 10/100/1000 (PoE+) + 4 x shared Gigabit SFP - rack-mountable - PoE+
JG236A#ABA No $1,407.82 Buy Now
HP 5120-48G EI TAA-compliant Switch with 2 Interface SlotsHP 5120-48G EI TAA-compliant Switch with 2 Interface Slots
Switch - managed - 48 x 10/100/1000 + 4 x shared SFP - rack-mountable
JG246A#ABA No $2,631.81 Buy Now

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