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HP Electronic HP Care Pack Next Business Day Proactive Care Service

Mfg Part #: U3A72E


HP Electronic HP Care Pack Next Business Day Proactive Care Service

Ordering Information
MSRP$861.00
Our Price$657.55
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.


Product Highlights
  • Accelerated incident resolution from rapid access to trained, solution-orientated resources that manage the case end to end
  • Avoidance of problems caused by an infrastructure that is not at the current revision level
  • Improved performance through regular proactive scans to help ensure that systems are configured consistently with HP best practices
  • Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U3A72E
Cost Central Item #11709586
Product DescriptionElectronic HP Care Pack Next Business Day Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for ProLiant ML350 G5, ML350 G6, ML350p Gen8
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForProLiant ML350 G5, ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8, ML350p Gen8 Base, ML350p Gen8 Entry, ML350p Gen8 Performance

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForHP ProLiant ML350 G5, ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8, ML350p Gen8 Base, ML350p Gen8 Entry, ML350p Gen8 Performance

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP ProLiant ML350p Gen8 BaseHP ProLiant ML350p Gen8 Base
Server - rack-mountable - 5U - 2-way - 1 x Xeon E5-2630 / 2.3 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - DVD-Writer - Matrox G200 - GigE - Monitor : none.
646677-001 No $2,508.25 Buy Now
HP ProLiant ML350p Gen8 PerformanceHP ProLiant ML350p Gen8 Performance
Server - rack-mountable - 5U - 2-way - 2 x Xeon E5-2640 / 2.5 GHz - RAM 16 GB - SAS - hot-swap 2.5" - no HDD - DVD-Writer - Matrox G200 - GigE - Monitor : none.
646678-001 No $4,755.79 Buy Now
HP ProLiant ML350p Gen8HP ProLiant ML350p Gen8
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686714-S01 No $1,838.73 Buy Now
HP ProLiant ML350p Gen8 BaseHP ProLiant ML350p Gen8 Base
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none.
646676-001 No $1,945.14 Buy Now
HP ProLiant ML350p Gen8HP ProLiant ML350p Gen8
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 3.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none. - Smart Buy
686713-S01 No $1,820.52 Buy Now
HP ProLiant ML350p Gen8 EntryHP ProLiant ML350p Gen8 Entry
Server - tower - 5U - 2-way - 1 x Xeon E5-2609 / 2.4 GHz - RAM 4 GB - SAS - hot-swap 3.5" - no HDD - DVD - Matrox G200 - GigE - Monitor : none.
646675-001 No $1,453.96 Buy Now

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