Home > Service and Support > Systems > HP Systems > HP Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention

HP Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention

Mfg Part #: UL790E


HP Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention
Ordering Information
MSRP$259.00
Our Price$212.12
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

HP Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products. This easy-to-use HP Care Pack service offers enhanced hardware protection that is far more than "just insurance". There is no deductible, no depreciation. And you enjoy prompt return of a working unit.

Remote problem diagnosis and support
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment
An HP-authorized courier returns the repaired or replaced equipment to your location.

Accidental damage protection
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage.


Product Highlights
  • Quickly access remote problem diagnosis and technical support
  • Improve uptime and productivity with prompt repair services
  • Obtain consistent, expert hardware support backed by HP

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UL790E
Cost Central Item #10414431
Product DescriptionElectronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention - Extended service agreement - parts and labor - 3 years - pick-up and return - 9x5 - for EliteBook 27XX, 820 G1, 850 G1; EliteBook Revolve 810 G1, 810 G2; ProBook 645 G1, 655 G1
TypeExtended service agreement
Service IncludedParts and labor
LocationPick-up and return
Full Contract Period3 years
Service Availability9 hours a day / 5 days a week
Designed ForHP 2710, 6200, 65XX, 6730, 6910, 8510, Elite 8300; EliteBook 2170, 25XX, 27XX, 6930, 820 G1, 84XX, 850 G1, 85XX, 8760; EliteBook Folio 9470; EliteBook Revolve 810 G1, 810 G2; Mobile Workstation 8510; ProBook 6360, 645 G1, 64XX, 655 G1, 65XX

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationPick-up and return
Full Contract Period3 years
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Accidental damage coverage - 3 years
Theft insurance - 3 years
Defective media retention - 3 years
Compatibility Information
Designed ForHP EliteBook 2170p, 2530p, 2540p, 2560p, 2570p, 2730p, 2740p, 2760p Tablet, 8440p, 8460p, 8460w, 8470p, 8470w, 8530p, 8530w, 8540p, 8540w, 8560p, 8560w, 8570p, 8570w, 8730w, 8740w, 8760w, 8770w
HP EliteBook Folio 9470m
HP EliteBook Revolve 810 G1 Tablet
HP Compaq Business Notebook nc2400, nc4000, nc4010, nc4200, nc4400, nc6000, nc6120, nc6220, nc6230, nc6320, nc6400, nc8000, nc8230, nc8430, nx5000, nx6120, nx6125, nx6310, nx6320, nx6325
HP Compaq Mobile Workstation 8510w, 8710w, nw8000, nw8240, nw8440
HP Compaq Tablet PC tc4200, tc4400

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP EliteBook 8570pHP EliteBook 8570p
Core i7 3520M / 2.9 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 8 GB RAM - 500 GB HDD - DVD SuperMulti - 15.6" HD+ anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - Bluetooth - platinum - Smart Buy
C6Z55UT#ABA No $1,293.70 Buy Now
HP ProBook 6570bHP ProBook 6570b
Core i5 3320M / 2.6 GHz - Windows 7 Pro - 4 GB RAM - 320 GB HDD - 15.6" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - tungsten
D0V55UC#ABA No $1,567.86 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i7 3520M / 2.9 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 500 GB HDD - DVD SuperMulti - 14" HD+ anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - Bluetooth - platinum
B5P32UA#ABA No $2,091.52 Buy Now
HP EliteBook 8570pHP EliteBook 8570p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 320 GB HDD - 15.6" HD+ WVA anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - platinum
C1H51UP#ABA No $2,067.81 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i7 3687U / 2.1 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 8 GB RAM - 256 GB SSD - 14" HD+ anti-glare wide 1600 x 900 / HD+ - Intel HD Graphics 4000 - platinum - Smart Buy
D3K33UT#ABA No $1,619.73 Buy Now
HP EliteBook 8560pHP EliteBook 8560p
Core i5 2520M / 2.5 GHz - 4 GB RAM - 320 GB HDD - DVD SuperMulti - 15.6" HD anti-glare wide 1366 x 768 / HD
A6U87EC#ABA No $1,893.60 Buy Now
HP EliteBook 2570pHP EliteBook 2570p
Core i7 3520M / 2.9 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - 12.5" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth
C2W62US#ABA No $2,356.46 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i7 3520M / 2.9 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 180 GB SSD - DVD - 14" HD+ anti-glare wide 1600 x 900 / HD+ - Intel HD Graphics 4000 - platinum
C3H79UP#ABA No $2,512.73 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3360M / 2.8 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 180 GB SSD - 14" HD+ anti-glare wide 1600 x 900 / HD+ - Intel HD Graphics 4000 - Bluetooth - platinum
C7M31UP#ABA No $2,065.74 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 128 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
C9Y33UP#ABA No $1,878.20 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3340M / 2.7 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 500 GB HDD Self Encrypting Drive - DVD SuperMulti - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth - platinum
D3U47AW#ABA No $1,699.80 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i7 3667U / 2 GHz - Windows 7 Pro - 8 GB RAM - 256 GB SSD Self Encrypting Drive - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
D5C92US#ABA No $2,642.28 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 128 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - magnesium
D7P54AW#ABA No $2,445.91 Buy Now
HP EliteBook 8570pHP EliteBook 8570p
Core i5 3340M / 2.7 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 500 GB HDD - DVD SuperMulti - 15.6" HD+ anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - Bluetooth - platinum - Smart Buy
E1Y28UT#ABA No $1,114.16 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 256 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
E1Y62UA#ABA No $2,260.85 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 256 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum - Smart Buy
E1Y62UT#ABA No $1,336.23 Buy Now
HP ProBook 6460bHP ProBook 6460b
Core i5 2520M / 2.5 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - DVD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 3000 - tungsten
H3S07US#ABA No $1,725.57 Buy Now
HP EliteBook 2560pHP EliteBook 2560p
Core i5 2520M / 2.5 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 160 GB SSD - DVD SuperMulti DL - 12.5" HD anti-glare 1366 x 768 ( HD ) - Intel HD Graphics 3000
LJ468UA#ABA No $2,445.91 Buy Now
HP EliteBook 2760pHP EliteBook 2760p
Core i5 2540M / 2.6 GHz - Windows 7 Pro - 4 GB RAM - 160 GB - 12.1" wide 1280 x 800 - Intel HD Graphics 3000
SP609UP#ABA No $2,866.42 Buy Now
HP EliteBook 2760p TabletHP EliteBook 2760p Tablet
Convertible - Core i5 2520M / 2.5 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - 12.1" 1280 x 800 - Intel HD Graphics 3000 - Smart Buy
XU103UT#ABA No $1,397.66 Buy Now
HP ProBook 6470bHP ProBook 6470b
Core i5 3320M / 2.6 GHz - Windows 7 Pro - 4 GB RAM - 128 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - tungsten
C1G64UP#ABA No $1,701.87 Buy Now
HP ProBook 6475bHP ProBook 6475b
A series A6-4400M / 2.7 GHz - Windows 7 Pro 32-bit - 4 GB RAM - 320 GB HDD - DVD SuperMulti - 14" HD anti-glare wide 1366 x 768 / HD - AMD Radeon HD 7520G - Bluetooth - tungsten
C1G65UP#ABA No $1,360.66 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth 4.0 EDR - platinum
C1G79UP#ABA No $1,841.03 Buy Now
HP ProBook 6470bHP ProBook 6470b
Core i3 3110M / 2.4 GHz - Windows 7 Pro 32-bit - 2 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - tungsten
C4P01UP#ABA No $1,396.74 Buy Now
HP EliteBook 2570pHP EliteBook 2570p
Core i7 3520M / 2.9 GHz - Windows 7 Pro - 8 GB RAM - 180 GB SSD - 12.5" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth
C6A06UP#ABA No $2,892.12 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 500 GB HDD - DVD SuperMulti - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth - platinum - Smart Buy
C6Z53UT#ABA No $991.30 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth - platinum
C7C19UC#ABA No $1,740.01 Buy Now
HP EliteBook 2170pHP EliteBook 2170p
Core i5 3427U / 1.8 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 128 GB SSD - 11.6" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000
C7M10UP#ABA No $2,329.73 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3340M / 2.7 GHz - Windows 7 Pro - 4 GB RAM - 320 GB HDD - DVD SuperMulti - 14" HD+ anti-glare wide 1600 x 900 / HD+ - Intel HD Graphics 4000 - platinum
C7R61UC#ABA No $1,820.41 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i5 3427U / 1.8 GHz - Windows 7 Pro - 8 GB RAM - 180 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000
C9P75US#ABA No $2,380.11 Buy Now
HP EliteBook 2170pHP EliteBook 2170p
Core i5 3427U / 1.8 GHz - Windows 7 Pro - 4 GB RAM - 128 GB SSD - 11.6" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000
C9Y35UP#ABA No $2,228.97 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 500 GB HDD - DVD SuperMulti - 14" HD+ anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - platinum
D0U85US#ABA No $1,870.92 Buy Now
HP EliteBook 8570pHP EliteBook 8570p
Core i7 3720QM / 2.6 GHz - 8 GB RAM - 320 GB - 15.6" wide
D0V02US#ABA No $2,180.16 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Core i5 3427U - 4 GB RAM SSD - 14" wide - Intel HD Graphics 4000
D1Z07US#ABA No $2,310.20 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i7 3667U / 2 GHz - Windows 7 Pro - 8 GB RAM - 180 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - 3G - platinum
D2B51UP#ABA No $2,361.61 Buy Now
HP ProBook 6470bHP ProBook 6470b
Core i5 3320M / 2.6 GHz - Windows 7 Pro - 4 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - tungsten
D2Q73UC#ABA No $1,527.66 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i7 3667U / 2 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 8 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000
D2U05US#ABA No $2,211.50 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i5 3427U / 1.8 GHz - Windows 7 Pro 32-bit - 4 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
D2U44US#ABA No $1,947.20 Buy Now
HP EliteBook 2170pHP EliteBook 2170p
Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 500 GB HDD - 11.6" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000
D3D16AW#ABA No $2,039.97 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 128 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - 3G - Smart Buy
D3K49UT#ABA No $1,510.82 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i7 3687U / 2.1 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 8 GB RAM - 256 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - Smart Buy
D3K50UT#ABA No $1,752.32 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i5 3437U / 1.9 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 128 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - Smart Buy
D3K51UT#ABA No $1,414.22 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i3 3227U / 1.9 GHz - Windows 7 Pro 64-bit / 8 Pro downgrade - pre-installed: Windows 7 - 4 GB RAM - 128 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - Smart Buy
D3K52UT#ABA No $1,317.62 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3340M / 2.7 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 180 GB SSD - DVD SuperMulti - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth - platinum
D3U51AW#ABA No $2,009.05 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Core i5 3427U / 1.8 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 320 GB HDD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
D5B38US#ABA No $2,082.23 Buy Now
HP EliteBook 8570pHP EliteBook 8570p
Core i7 3520M / 2.9 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 128 GB SSD - DVD SuperMulti - 15.6" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - Bluetooth - 4G - platinum
D5B59US#ABA No $2,399.65 Buy Now
HP EliteBook 8470pHP EliteBook 8470p
Core i5 3320M / 2.6 GHz - no OS - 4 GB RAM - 180 GB SSD - 14" HD+ anti-glare wide 1600 x 900 / HD+ - AMD Radeon HD 7570M - Bluetooth 4.0 EDR - platinum
D5X40UP#ABA No $2,075.02 Buy Now
HP EliteBook Folio 9470mHP EliteBook Folio 9470m
Ultrabook - Core i5 3427U / 1.8 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 256 GB SSD - 14" HD anti-glare wide 1366 x 768 / HD - Intel HD Graphics 4000 - platinum
D6E07US#ABA No $2,463.38 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i5 3437U / 1.9 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 256 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC - magnesium
D7P56AW#ABA No $2,754.35 Buy Now
HP EliteBook Revolve 810 G1 TabletHP EliteBook Revolve 810 G1 Tablet
Convertible - Core i5 3437U / 1.9 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 128 GB SSD - 11.6" touchscreen wide 1366 x 768 / HD - Intel HD Graphics 4000 - NFC
D7P58AW#ABA No $2,445.91 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.2941 seconds