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HP Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention

Mfg Part #: UM162E


HP Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention
Ordering Information
MSRP$109.00
Our Price$89.27
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

HP Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products. This easy-to-use HP Care Pack service offers enhanced hardware protection that is far more than "just insurance". There is no deductible, no depreciation. And you enjoy prompt return of a working unit.

Remote problem diagnosis and support
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment
An HP-authorized courier returns the repaired or replaced equipment to your location.

Accidental damage protection
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage.


Product Highlights
  • Quickly access remote problem diagnosis and technical support
  • Improve uptime and productivity with prompt repair services
  • Obtain consistent, expert hardware support backed by HP

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UM162E
Cost Central Item #10414465
Product DescriptionElectronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection, Computrace and Defective Media Retention - Extended service agreement - parts and labor - 1 year - pick-up and return - 9x5 - for HP 215 G1, 255 G2, 340 G1, 350 G1; Mobile Thin Client mt41; ProBook 430 G1, 440 G1, 45X G1
TypeExtended service agreement
Service IncludedParts and labor
LocationPick-up and return
Full Contract Period1 year
Service Availability9 hours a day / 5 days a week
Designed ForHP 215 G1, 255 G2, 3115m, 3125, 340 G1, 350 G1, 455, 630, 635, 650, 655, 6735s; Mini 2102; Mobile Thin Client 6720t, mt41; Pro 3115, 3125; ProBook 430 G1, 4340s, 440 G1, 4430s, 4440s, 450 G0, 450 G1, 4520s, 4525s, 4530s, 4535s, 4540s, 4545s, 455 G1, 4720s, 4730s, 4740s

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationPick-up and return
Full Contract Period1 year
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - pick-up and return - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Accidental damage coverage - 1 year
Theft insurance - 1 year
Defective media retention - 1 year
Compatibility Information
Designed ForHP 215 G1, 255 G2, 3115m, 3125, 340 G1, 350 G1, 455, 630, 635, 650, 655
HP Mini 2102
HP Mobile Thin Client mt41
HP Pro 3115, 3125
HP ProBook 430 G1, 4340s, 440 G1, 4430s, 4440s, 450 G0, 450 G1, 4520s, 4525s, 4530s, 4535s, 4540s, 4545s, 455 G1, 4720s, 4730s, 4740s
HP Compaq 6735s
HP Compaq Mobile Thin Client 6720t

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