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HP Electronic HP Care Pack Support Plus

Mfg Part #: U0X98E


HP Electronic HP Care Pack Support Plus

Ordering Information
MSRP$14,621.00
Our Price$5,113.58
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient service makes software updates available to you at substantial savings.

Choose Support Plus when you need to improve uptime with responsive hardware and software services, cost-effectively obtain expert multivendor support, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, and take advantage of subscription savings on software updates.


Product Highlights
  • Telephone software support
  • 4-hour response onsite hardware support
  • Extended business hours coverage
  • Escalation management
  • Software updates and licensing
  • Electronic support

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U0X98E
Cost Central Item #11540290
Product DescriptionElectronic HP Care Pack Support Plus - Extended service agreement - parts and labor - 3 years - on-site - 13x5 - 4 h - for HP SN6000B 16Gb
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability13 hours a day / 5 days a week
Designed ForHP SN6000B 16Gb 48-port/24-port Active Power Pack+ Fibre Channel Switch, SN6000B 16Gb 48-port/48-port Active Power Pack+ Fibre Channel Switch

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability13 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday
Technical support - web knowledge base access - 3 years
New releases update - 3 years
Compatibility Information
Designed ForHP SN6000B 16Gb 48-port/24-port Active Power Pack+ Fibre Channel Switch, SN6000B 16Gb 48-port/48-port Active Power Pack+ Fibre Channel Switch

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