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| Manufacturer | HP |
| Manufacturer Part # | UJ242E |
| Cost Central Item # | 10036780 |
| Product Description | Electronic HP Care Pack Support Plus 24 - Extended service agreement - parts and labor ( for c7000 Enclosure with ICE BL16 servers ) - 4 years - on-site - 24x7 - 4 h |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | C7000 Enclosure with ICE BL16 servers |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | C7000 Enclosure with ICE BL16 servers |
| Service & Support Details | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 4 years New releases update - 4 years |