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HP Electronic HP Care Pack Support Plus 24 with Defective Media Retention

Mfg Part #: US483E


HP Electronic HP Care Pack Support Plus 24 with Defective Media Retention

Ordering Information
MSRP$2,124.00
Our Price$1,694.95
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings.

The Defective Media Retention service applies only to products and/or parts replaced by HP due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #US483E
Cost Central Item #10942521
Product DescriptionElectronic HP Care Pack Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - 4 h - for Network Storage System X1600 G2; StorageWorks X1600 12TB SATA Model, X1600 G2
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period5 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForNetwork Storage System X1600 G2; StorageWorks X1600 12TB SATA Model, X1600 G2

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period5 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 5 years
New releases update - 5 years
Defective media retention - 5 years
Compatibility Information
Designed ForHP Network Storage System X1600 G2
HP StorageWorks Network Storage System X1600 12TB SATA Model, X1600 G2

Compatible With


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