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HP Electronic HP Care Pack Support Plus with Defective Media Retention

Mfg Part #: U1R34E


HP Electronic HP Care Pack Support Plus with Defective Media Retention

Ordering Information
MSRP$6,843.00
Our Price$5,460.71
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings.

The Defective Media Retention service applies only to products and/or parts replaced by HP due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U1R34E
Cost Central Item #11580641
Product DescriptionElectronic HP Care Pack Support Plus with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 13x5 - 4 h - for HP X5520 G2
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability13 hours a day / 5 days a week
Designed ForHP X5520 G2

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability13 hours a day / 5 days a week
Details
Service & Support DetailsProduct info support - web knowledge base access - 3 years
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday
New releases update - 3 years
Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday
Defective media retention - 3 years
Compatibility Information
Designed ForHP X5520 G2

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