HP Operations Orchestration software integrates critical management systems while automating standard operations and critical Information Technology Infrastructure Library (ITIL) processes. It also provides out-of-the-box workflows for your data center.
As data centers expand and become more complex, adding applications, virtual and physical servers, networking devices and storage infrastructure, many IT organizations have implemented critical IT management systems, such as automation systems, service desk tools, ticketing systems and monitoring tools to manage the growing complexity of the data center. However, by implementing these disparate systems, IT does not have accurate and consistent workflows across these systems.
HP Operations Orchestration software integrates critical management systems while automating standard operations and critical ITIL processes and providing out-of-the-box workflows for your data center.
Integrate critical management systems
HP Operations Orchestration operates between existing source control, service desk, ticketing and monitoring tools, helping you manage incidents and coordinate change across disparate systems while providing an ITIL-compliant workflow for your IT department to follow.
Automate standard operations and critical ITIL processes
HP Operations Orchestration complements existing system management capabilities by automating standard operations that occur across disparate IT management systems. You can apply HP Operations Orchestration across a broad range of IT processes and reinforce key ITIL processes, including incident management, problem management, change management, configuration management and others. HP Operations Orchestration also helps improve productivity by automating common and repetitive maintenance tasks.
Out-of-the-box content for immediate value
In addition to the core HP Operations Orchestration platform, HP also offers HP Operations Orchestration accelerator packs that contain preconfigured and prepopulated automation flows and process templates. The templates deliver out-of-the-box expertise for common infrastructure problems in standard production environments. HP Operations Orchestration accelerator packs contain individual automation operations for use in creating larger workflows and out-of-the-box workflows that require minimal configuration prior to deployment. The out-of-the-box workflows are flexible yet capture best practices for ITIL compliance and operational efficiency.
Reporting and audit trails
It provides a web-based management dashboard for visibility into ITIL incident management and problem management data. It includes out-of-the-box reports, such as MTTR trending, cumulative return on investment (ROI), most frequent resolution workflow, and incident and alert trending correlated to ITIL configuration items. Users can also create custom reports.
Workflows customization and configurationProduct Highlights
It includes an easy, drag-and-drop interface so you can define new automation workflows or configure out-of-the-box workflows that come with HP Operations Orchestration accelerator packs. The interface lets you create workflows without requiring scripting expertise. Existing scripts in any scripting language are easily imported into HP Operations Orchestration and transformed into workflows.
- Reduces mean time to resolution (MTTR) and improve service levels
- Automates standard operations and ITIL processes
- Integrates critical IT management systems
- Schedules periodic maintenance and health checks
- Helps eliminate manual and error-prone procedures by automating end-to-end IT processes
- Reduces server and application downtime by eliminating the inconsistency and misconfigurations that cause most problems
- Lets you react more quickly to changing business needs by reducing the time to deploy new infrastructure