Service Made Simple is Honeywell's affordable solution for customers who require easy, hassle-free repair service for their handheld, hands-free and bioptic scanners, as well as mobile computers.
Service Made Simple helps customers ensure their data capture devices are running at peak performance. Honeywell's full comprehensive coverage gives you the confidence that you've invested in a service platform that you can depend on to get devices fixed and back in the field quickly - simply return your device for full coverage and service.
Available in three or five-year programs, Service Made Simple assures quality repair service, conducted by qualified Honeywell technicians. And just as important, it's fast. Hand-held, hands-free and bioptic products will be serviced in one business day, mobility products will be serviced in three business days, and all will be returned to your site via expedited delivery.
Full comprehensive coverage
Devices covered for normal wear and tear or accidental breakage.
Three or five-year programs
Devices with a three-year warranty or less begin with a three-year Service Made Simple package, and those with a five-year warranty begin with a five-year package.
One-day turnaround promise
Hand-held, handsfree and bioptic devices received will be serviced in one business day and shipped back via expedited delivery.
Three-day turnaround promise
Mobile computers received will be serviced in three days and shipped back via expedited delivery.
Value-add maintenance included
Devices will receive any pending engineering changes such as firmware upgrades during the repair process at no cost.