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IBM ServicePac Remote Technical Support for xSeries

Mfg Part #: 29R5396


IBM ServicePac Remote Technical Support for xSeries
Ordering Information
MSRP$1,375.00
Our Price$1,139.49
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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When it comes to installing and maintaining your xSeries server environment, you need precise information and fast answers to complicated questions. IBM technical specialists provide expert support, and can help reduce the complexity of implementing your xSeries hardware and software solution.

This service covers the following software products:

Microsoft Windows 2000 Advanced Server;

Microsoft Windows 2000 Server;

Microsoft Windows 2000 Professional;

Microsoft Windows 2003 Server Enterprise;

Microsoft Windows 2003 Server Standard Edition;

Microsoft Windows 2003 Server Web;

Microsoft Windows XP 64-Bit Edition;

Microsoft Windows XP Professional Edition;

Red Hat Enterprise Linux AS (v2.1.0. v3.0.0);

Red Hat Enterprise Linux ES (v2.1.0. v3.0.0);

Red Hat Enterprise Linux WS (v2.1.0. v3.0.0);

SuSE Linux Enterprise Server (v8.0.0);

TurboLinux Enterprise Server (v8.0.0);

IBM Director (v4.1.x);

IBM Director Agent (v4.1.x);

IBM Director Server Plus Pack (v4.1.x);

IBM Remote Deployment Manager (v4.1.x);

IBM Director Software Distribution (v4.1.x).


Product Highlights
  • Toll-free access to live technical experts
  • Unlimited calls and unlimited callers
  • Fast, precise answers and problem resolution
  • Hardware, software and services support from a single source
  • Competitively-priced, predictable support costs

Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerIBM
Manufacturer Part #29R5396
Cost Central Item #10370740
Product DescriptionIBM ServicePac Remote Technical Support for xSeries - Technical support - emergency phone consulting - 3 years - 24x7 - 2 h - for BladeCenter LS20; eServer 326; eServer xSeries 236; 336; eserver xSeries 34X; System x3650
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Designed ForBladeCenter HS20; LS20; eServer 326; eserver xSeries 130; 220; 230; eServer xSeries 236; eserver xSeries 240; 300; 325; 330; 330 Internet Caching Appliance; 330 MXT; 335; eServer xSeries 336; eserver xSeries 340; 343; 382; Netfinity 4500R; 5000; 5100; 5600; System x3650

Extended Specifications

General
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsTechnical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Compatibility Information
Designed ForIBM BladeCenter HS20 8678
IBM BladeCenter LS20 8850
IBM eServer 326 8848
IBM eserver xSeries 130 8672
IBM eserver xSeries 220 8645, 8646
IBM eserver xSeries 230 8658
IBM eServer xSeries 236 8841
IBM eserver xSeries 240 8664
IBM eserver xSeries 300 8672
IBM eserver xSeries 325 8835
IBM eserver xSeries 330 8654, 8674, 8675
IBM eserver xSeries 330 Internet Caching Appliance 8654
IBM eserver xSeries 330 MXT 8675
IBM eserver xSeries 335 8830
IBM eServer xSeries 336
IBM eserver xSeries 340 8656
IBM eserver xSeries 343 8827, 8847 DC Power
IBM eserver xSeries 382 8834
IBM Netfinity 4500R 8656
IBM Netfinity 5000 8659
IBM Netfinity 5100 8658
IBM Netfinity 5600 8664
IBM System x3650 7979

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