Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.
| Manufacturer | IBM |
| Manufacturer Part # | 41C5996 |
| Cost Central Item # | 10370759 |
| Product Description | IBM ServicePac Remote Technical Support for xSeries with VMware GSX - Technical support - emergency phone consulting - 3 years - 24x7 - 2 h |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service & Support Details | Technical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday |