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IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise

Mfg Part #: 12X6911


IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise
Ordering Information
MSRP$823.00
Our Price$683.20
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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IBM ServicePac for warranty and maintenance options gives you the flexibility to select the level and duration of hardware service you need for your IBM mobile products, desktop PCs, professional workstations, network computers, monitors or servers. You can choose a package that upgrades or extends the level of service you receive during your original product warranty period. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.


Product Highlights
  • Toll-free access to live technical experts
  • Unlimited calls and unlimited callers
  • Fast, precise answers and problem resolution
  • Hardware, software and services support from a single source
  • Competitively-priced, predictable support costs

Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerIBM
Manufacturer Part #12X6911
Cost Central Item #10370769
Product DescriptionIBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - Technical support - emergency phone consulting ( for single 2 CPU server ) - 1 year - 24x7 - 2 h - for BladeCenter HS20; HS21; LS21; eServer 326; System x34XX; x35XX; x3650; x3650 T; x3755
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 2 CPU server
Designed ForBladeCenter HS20; HS21; LS20; LS21; eServer 326; 326m; eServer xSeries 236; eserver xSeries 335; eServer xSeries 336; eserver xSeries 345; eServer xSeries 346; System x3400; x3455; x3500; x3550; x3650; x3650 T; x3755

Extended Specifications

General
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 2 CPU server
Details
Service & Support DetailsTechnical support - emergency phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday
Compatibility Information
Designed ForIBM BladeCenter HS20 7981, 8678, 8832, 8843
IBM BladeCenter HS21 8853
IBM BladeCenter LS20 8850
IBM BladeCenter LS21 7971
IBM eServer 326 8848
IBM eServer 326m 7969
IBM eServer xSeries 236 8841
IBM eserver xSeries 335 8676, 8676 DC Power, 8830
IBM eServer xSeries 336 8837
IBM eserver xSeries 345 8670
IBM eServer xSeries 346 8840
IBM System x3400 7973, 7974, 7975, 7976
IBM System x3455 7984, 7986
IBM System x3500 7977
IBM System x3550 7978
IBM System x3650 7979
IBM System x3650 T 7980
IBM System x3755 8877

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