IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise
Mfg Part #: 12X6912
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IBM ServicePac for warranty and maintenance options gives you the flexibility to select the level and duration of hardware service you need for your IBM mobile products, desktop PCs, professional workstations, network computers, monitors or servers. You can choose a package that upgrades or extends the level of service you receive during your original product warranty period. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.
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Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | IBM |
| Manufacturer Part # | 12X6912 |
| Cost Central Item # | 10370760 |
| Product Description | IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - Technical support - emergency phone consulting ( for single 2 CPU server ) - 3 years - 24x7 - 2 h |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Extended Specifications
General
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Details
| Service & Support Details | Technical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday |
Compatible With
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