Home > Service and Support > Systems > IBM Systems > IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise

IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise

Mfg Part #: 12X6914


IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise
Ordering Information
MSRP$3,711.00
Our Price$3,084.01
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

IBM ServicePac for warranty and maintenance options gives you the flexibility to select the level and duration of hardware service you need for your IBM mobile products, desktop PCs, professional workstations, network computers, monitors or servers. You can choose a package that upgrades or extends the level of service you receive during your original product warranty period. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.


Product Highlights
  • Toll-free access to live technical experts
  • Unlimited calls and unlimited callers
  • Fast, precise answers and problem resolution
  • Hardware, software and services support from a single source
  • Competitively-priced, predictable support costs

Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerIBM
Manufacturer Part #12X6914
Cost Central Item #10370774
Product DescriptionIBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Enterprise - Technical support - emergency phone consulting ( for single 4 CPU server ) - 3 years - 24x7 - 2 h - for BladeCenter HS21; LS41; LS42; eServer 326; System x3400; x35XX; x3650; x3755; x38XX; x3950
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 4 CPU server
Designed ForBladeCenter HS20; HS21; HS40; LS20; LS41; LS42; eServer 326; eserver xSeries 225 VL; eServer xSeries 260; eserver xSeries 335; eServer xSeries 336; 346; 366; eserver xSeries 36X; 445 with RSAII-EXA; eServer xSeries 460; System x3400; x35XX; x3650; x3755; x38XX; x3950

Extended Specifications

General
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 4 CPU server
Details
Service & Support DetailsTechnical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday
Compatibility Information
Designed ForIBM BladeCenter HS20 7981, 8678, 8832, 8843
IBM BladeCenter HS21 8853
IBM BladeCenter HS40 8839
IBM BladeCenter LS20 8850
IBM BladeCenter LS41 7972
IBM BladeCenter LS42
IBM eServer 326 8848
IBM eServer 326m 7969
IBM eserver xSeries 225 VL 8685
IBM eServer xSeries 255 8685
IBM eserver xSeries 255 VL 8685
IBM eServer xSeries 260 8865
IBM eserver xSeries 335 8676, 8676 DC Power, 8830
IBM eServer xSeries 336 8837
IBM eserver xSeries 345 8670
IBM eServer xSeries 346 8840
IBM eserver xSeries 360 8686
IBM eserver xSeries 360 VL 8686
IBM eserver xSeries 365 8861, 8862
IBM eServer xSeries 366 8863
IBM eserver xSeries 445 8870
IBM eserver xSeries 445 with RSAII-EXA 8870
IBM eServer xSeries 460 8872, 8872 Datacenter High Availability Model with 32-bit Preload, 8872 Datacenter High Availability Model with 64-bit Preload, 8872 Datacenter Scalable Model with WS03 Datacenter in box 32-bit, 8872 Datacenter Scalable Model with WS03 Datacenter in box 64-bit
IBM System x3400 7975
IBM System x3500 7977
IBM System x3550 7978
IBM System x3650 7979
IBM System x3755 8877
IBM System x3800 8865, 8866
IBM System x3850 8863, 8864
IBM System x3950 8872, 8872 Datacenter High Availability, 8872 Datacenter High Availability with 32-bit Preload, 8872 Datacenter Scalable Model, 8878

Compatible With


Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0620 seconds