IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Foundation
Mfg Part #: 12X6899
 |
IBM Remote Technical Support - ServicePac, enhanced to include VMware products, provides fixed price, affordable telephone support, 24 hours a day, 7 days a week, 365 days a year for critical issues, and 9x5 support for all others. Remote Technical Support Services - ServicePacs provide end-to-end hardware and software support for your System x environment.
|
Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | IBM |
| Manufacturer Part # | 12X6899 |
| Cost Central Item # | 10370773 |
| Product Description | IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Foundation - Technical support - emergency phone consulting ( for single 2 CPU server ) - 1 year - 24x7 - 2 h |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Extended Specifications
General
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Details
| Service & Support Details | Technical support - emergency phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday |
Compatible With
|
details...
