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IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Foundation

Mfg Part #: 51J8633


IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Foundation
Ordering Information
MSRP$724.00
Our Price$600.63
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Remote Technical Support ServicePacs provide end-to-end hardware and software support for your System x environment, including: How-to and usage answers; Installation assistance; Configuration assistance; Software defect support.

IBM Remote Technical Support ServicePac provides affordable telephone support, 24 hours a day, 7 days a week, 365 days a year for critical issues, and 9x5 support for all others.


Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerIBM
Manufacturer Part #51J8633
Cost Central Item #10022558
Product DescriptionIBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Foundation - Technical support - emergency phone consulting ( for single 2 CPU server ) - 3 years - 24x7 - 2 h
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 2 CPU server

Extended Specifications

General
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsSingle 2 CPU server
Details
Service & Support DetailsTechnical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday

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