IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Standard
Mfg Part #: 12X6904
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Remote Technical Support ServicePacs provide end-to-end hardware and software support for your System x environment, including: How-to and usage answers; Installation assistance; Configuration assistance; Software defect support.
IBM Remote Technical Support ServicePac provides affordable telephone support, 24 hours a day, 7 days a week, 365 days a year for critical issues, and 9x5 support for all others.
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Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | IBM |
| Manufacturer Part # | 12X6904 |
| Cost Central Item # | 10370770 |
| Product Description | IBM ServicePac Remote Technical Support for xSeries with VMware Infrastructure 3 Standard - Technical support - emergency phone consulting ( for single 2 CPU server ) - 3 years - 24x7 - 2 h |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Extended Specifications
General
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Single 2 CPU server |
Details
| Service & Support Details | Technical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday |
Compatible With
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