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IBM ServicePac Remote Technical Support for xSeries with VMware VIN

Mfg Part #: 41C6004


IBM ServicePac Remote Technical Support for xSeries with VMware VIN

To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings.

IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.

This support covers all models with 2 CPUs.

MSRP$3,796.00 
Our Price$3,112.72
FREE SHIPPING
Availability
as of 3:46am 11/21/2009
999 In Stock
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ConditionNew and Factory Sealed 
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Quantity
 
Take 90 Days to Pay on Orders Over $1000
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Our company is a IBM authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications

General Specifications

ManufacturerIBM
Manufacturer Part #41C6004
Cost Central Item #10370746
Product DescriptionIBM ServicePac Remote Technical Support for xSeries with VMware VIN - Technical support - emergency phone consulting - 3 years - 24x7 - 2 h
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week

Extended Specifications

General

TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period3 years
Response Time2 hours
Service Availability24 hours a day / 7 days a week

Details

Service & Support DetailsTechnical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday

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