Medallion On-Site Services ensure maximum system uptime. Intermec Global Services' on-site customer service representatives (CSR) are the most experienced in the industry. Dispatched from over 60 U.S. locations, Intermec's technicians have the training, experience, test equipment, and parts to eliminate any problem on the first visit. Intermec delivers fast, high-quality service with minimal impact on your operation, and all repairs are performed to the highest industry standards.
Intermec understands how much your company depends on its data collection system to provide fast, accurate and reliable data, and how much it costs when you experience disruption in getting that data. With a Medallion On-Site Service program, Intermec will work with you to minimize system downtime and maximize productivity.
The Gold service offers a fast two-business day on-site response to your call, if your call is placed before 5 PM, local time.