J-Care Essential Services provide rapid response from Juniper engineers and hardware replacement options that let you choose the right timing and resources for your network needs. In addition, you receive access to the award-winning customer support, including can access to the knowledge base, software releases, and other technical tools.
Unlimited technical support
Improves workforce productivity for competitive advantage by allowing your operations team to focus on strategic activities.
Access to all Juniper Networks software releases
Accelerates availability of applications and services. Enables you to keep pace with technological advances without additional capital expenses.
Flexible hardware and onsite support options
Allows you to select the right level of support to compliment your resources and meet your budget requirements. Increases operational efficiency and lowers operational costs.
Priority access to highly skilled networking industry engineers
Provides quick access to proven experts and best practices. Optimizes value of high-performance networking to meet changing business environment.
Award-winning online supportProduct Highlights
24/7 worldwide and multilingual online support increases operational efficiency and lowers operational costs.