KEMP Technologies KEMP PremiumPlus

Mfg Part #: EPP-2500


KEMP Technologies KEMP PremiumPlus
Ordering Information
MSRP$2,500.00
Our Price$2,291.66
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Premium support provides 24 x 7 support. Hardware replacement in advance. From diagnosis, a replacement unit will ship the next business day.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerKEMP Technologies
Manufacturer Part #EPP-2500
Cost Central Item #11757502
Product DescriptionKEMP PremiumPlus - Extended service agreement - parts and labor - 1 year - on-site - 4 h - for P/N: LM-2500
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Designed ForP/N: LM-2500

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours
Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2/3
Technical support - phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity low
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Compatibility Information
Designed ForP/N: LM-2500

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