Take advantage of ThinkPad Protection to help reduce unexpected repair or replacement costs due to unforeseen occurrences. ThinkPad Protection provides peace of mind against unintentional, accidental damage to your ThinkPad that is not covered under the standard warranty.
ThinkPad Protection is an extensive repair or replacement service covering unintentional damage that is caused by accidents. These accidents are generally not covered under the standard product warranty, warranty upgrades or other extended service offerings.
ThinkPad Protection covers accidental damage due to power surges, drops or falls, liquid spills and LCD damage caused by a drop or a fall. It features coverage at home, in the office and in transit and includes complete repair or replacement of your ThinkPad.
Lenovo ThinkPlus services are convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get outstanding service at an exceptional value.
In addition to the ThinkPad Protection section above the customer or his appointed representative may retain any or all Hard Disk Drives removed from the machine if it has been replaced as part of the repair process or if the machine is to be removed from the customers control or presence any or all HDDs can be removed and retained by the customer or his appointed representative.