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Lenovo ThinkPlus Priority Support

Mfg Part #: 45J9098


Lenovo ThinkPlus Priority Support
Ordering Information
MSRP$69.00
Our Price$59.56
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Priority Technical Support is a single, consolidated service plan that provides fast access to advanced tech support, helping customers save time and improve overall productivity. With Priority Technical Support, customers get the benefits of tech-to tech communication for faster problem resolution.

Priority Technical Support provides direct phone access to advanced level technicians via a special phone number. Addressing a broad range of break fix warranty issues, these technicians bypass Level 1 support providing tech-to-tech support and a formal escalation path for faster problem resolution.

Lenovo Priority Technical Support provides third party assistance and support for the following software applications:

Adobe Acrobat Reader,

Autodesk,

Cyberlink Multimedia Center,

Diskeeper Lite & Diskeeper Home,

Google Picasa,

IBM Lotus Notes - stand alone client,

IBM Lotus SmartSuite,

Intervideo WinDVD,

Intervideo WinDVD Creator,

Lenovo ThinkVantage Technologies,

McAfee VirusScan,

Microsoft Office 2007,

Microsoft Windows Vista Business and Ultimate,

Microsoft Windows XP - 32 & 64,

Norton Internet Security,

PC-Doctor,

Red Hat REL 5 WS - 64-bit,

Sonic RecordNow Business DLA,

Sun Java JRE,

WinDVD.


Product Highlights
  • Provides hardware service coverage to support your business-critical operations
  • Offers a choice of service options, with coverage for parts and labor
  • Includes tested and certified parts for optimum quality
  • Minimize downtime with fast, convenient repair service
  • Around-the-clock coverage available on selected products

Our company is a Lenovo authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerLenovo
Manufacturer Part #45J9098
Cost Central Item #10288212
Product DescriptionLenovo ThinkPlus Priority Support - Extended service agreement - parts and labor - 3 years - 9x5 - NBD
TypeExtended service agreement
Service IncludedParts and labor
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday

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