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Lenovo TopSeller Priority Support

Mfg Part #: 04W8720


Lenovo TopSeller Priority Support

Ordering Information
MSRP$69.00
Our Price$53.54
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Lenovo's TopSeller Services make adding popular warranty enhancements/extensions to TopSeller models fast and easy.


Product Highlights
  • Bypass basic troubleshooting on the first call and directly access advanced level technicians through a dedicated phone number.
  • 24 x 7 x 365 local language, toll-free phone access
  • Short hold times: Priority call routing is typically answered in less than 1 minute
  • Formal escalation management process to resolve issues quickly (including product engineers for complex break-fix issues).
  • Online service call tracking system for better issue management and closure
  • Third-party software support (not available with standard support)
  • IT helpdesk productivity is increased resulting in lower direct and indirect PC support costs through shorter hold times, reduced troubleshooting repair times, fewer repair actions, and higher first time fix rates.
  • Minimize costs associated with business disruption and end user downtime
  • Priority Support's IT management tools help you to better manage the overall IT environment.
  • Save time on software issues resolution because Lenovo's Priority Support technicians can also troubleshoot software problems, and warm transfer to software vendor's support team

Our company is a Lenovo authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerLenovo
Manufacturer Part #04W8720
Cost Central Item #11403811
Product DescriptionLenovo TopSeller Priority Support - Technical support - phone consulting - 3 years - 24x7 - TopSeller Service - for ThinkPad Edge E43X; ThinkPad Helix 36XX; ThinkPad Tablet 2; ThinkPad X1 Carbon
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Service Availability24 hours a day / 7 days a week
Manufacturer Selling ProgramTopSeller Service
Designed ForE49; ThinkPad Edge 13; 14; 15; E12X; E13X; E220; E32X; E33X; E42X; E43X; E52X; E53X; S430; ThinkPad Helix 36XX; ThinkPad L430; L530; T420; T430; T530; ThinkPad Tablet 1838; ThinkPad Tablet 2; ThinkPad Twist S230; ThinkPad W520; W530; X1; X1 Carbon; X220i Tablet; X230; X230 Tablet; X230i Tablet

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Service Availability24 hours a day / 7 days a week
Manufacturer Selling ProgramTopSeller Service
Details
Service & Support DetailsTechnical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForLenovo E49 3464
Lenovo ThinkPad Edge 13" 0250
Lenovo ThinkPad Edge 14" 0579
Lenovo ThinkPad Edge 15" 0319
Lenovo ThinkPad Edge E120 3043
Lenovo ThinkPad Edge E125 3035
Lenovo ThinkPad Edge E130 3358
Lenovo ThinkPad Edge E135 3359
Lenovo ThinkPad Edge E220s 5038
Lenovo ThinkPad Edge E320 1298
Lenovo ThinkPad Edge E325 1297
Lenovo ThinkPad Edge E330 3354
Lenovo ThinkPad Edge E335 3355
Lenovo ThinkPad Edge E420 1141
Lenovo ThinkPad Edge E420s 4401
Lenovo ThinkPad Edge E425 1198
Lenovo ThinkPad Edge E430 3254, 6271
Lenovo ThinkPad Edge E430c 3365
Lenovo ThinkPad Edge E435 3256, 3469
Lenovo ThinkPad Edge E520 1143, 1144
Lenovo ThinkPad Edge E525 1200
Lenovo ThinkPad Edge E530 3259, 6272
Lenovo ThinkPad Edge E530c 3366
Lenovo ThinkPad Edge E535 3260
Lenovo ThinkPad Edge S430 3364
Lenovo ThinkPad Helix 3697, 3698
Lenovo ThinkPad L420 7854, 7856
Lenovo ThinkPad L430 2468, 2469
Lenovo ThinkPad L520 7859, 7860
Lenovo ThinkPad L530 2481, 2485
Lenovo ThinkPad T420 4178
Lenovo ThinkPad T420i 4177, 4178
Lenovo ThinkPad T420s 4170, 4171
Lenovo ThinkPad T420si 4171
Lenovo ThinkPad T430 2342, 2344
Lenovo ThinkPad T430i 2342, 2344
Lenovo ThinkPad T430s 2352, 2353, 2354
Lenovo ThinkPad T430si 2352, 2353
Lenovo ThinkPad T430u 3351, 3352
Lenovo ThinkPad T520i 4239, 4240
Lenovo ThinkPad T530 2359, 2392
Lenovo ThinkPad T530i 2359, 2392
Lenovo ThinkPad Tablet 1838
Lenovo ThinkPad Tablet 2 3679
Lenovo ThinkPad Twist S230u 3347
Lenovo ThinkPad W520 4270, 4276, 4281
Lenovo ThinkPad W530 2436, 2438, 2441
Lenovo ThinkPad X1 1286
Lenovo ThinkPad X1 Carbon 3443, 3444
Lenovo ThinkPad X220 4287
Lenovo ThinkPad X220 Tablet 4294, 4296
Lenovo ThinkPad X220i 4286, 4287
Lenovo ThinkPad X220i Tablet 4294
Lenovo ThinkPad X230 2306, 2320
Lenovo ThinkPad X230 Tablet 3434, 3435
Lenovo ThinkPad X230i 2320
Lenovo ThinkPad X230i Tablet 3434, 3435

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