Home > Service and Support > Networking > Mellanox Technologies Networking > Mellanox Technologies Mellanox M-1 Global Support Silver Support Plan

Mellanox Technologies Mellanox M-1 Global Support Silver Support Plan

Mfg Part #: SUP-UFMSDN-UPGR-3S


Mellanox Technologies Mellanox M-1 Global Support Silver Support Plan
Ordering Information
MSRP$20,654.00
Our Price$8,414.86
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Mellanox M-1 Global Support services plans are created to provide customers with the optimal experience with Mellanox equipment. The Silver support plan is the most popular support plan and provides complete end-to-end support for Mellanox solutions. Mellanox end-to-end solutions provide the highest efficiency, reliability and ROI allowing system administrators to maximize the use of their investment in Mellanox solutions. The Silver support plan is ideally suited for delivering the best value and optimal use of your Mellanox infrastructure. The Silver support plan covers adapter cards, host software stacks with experts on OFED stacks, and switch and gateway support including fabric management software.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerMellanox Technologies
Manufacturer Part #SUP-UFMSDN-UPGR-3S
Cost Central Item #11992765
Product DescriptionMellanox M-1 Global Support Silver Support Plan - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period3 years
Response TimeNext business day

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period3 years
Response TimeNext business day
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 3 years - shipment - response time: next business day
Technical support - phone consulting - 3 years - response time: 4 hours - availability: 8 hours a day / Monday-Friday
Product info support - e-mail consulting - 3 years
Product info support - web support - 3 years
Product info support - web knowledge base access - 3 years
New releases update - 3 years

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0423 seconds