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Mellanox Technologies Mellanox Silver

Mfg Part #: SUP-S_W-00137-3S


Mellanox Technologies Mellanox Silver

Ordering Information
MSRP$71.00
Our Price$41.80
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Silver support plan is the most popular support plan and provides complete end-to-end support for Mellanox solutions. Mellanox end-to-end solutions provide the highest efficiency, reliability and ROI allowing system administrators to maximize the use of their investment in Mellanox solutions. The Silver support plan is ideally suited for delivering the best value and optimal use of your Mellanox infrastructure. The Silver support plan covers adapter cards, host software stacks with experts on OFED stacks, and switch and gateway support including fabric management software.


Product Highlights
  • Software/firmware updates
  • Access to customer support portal
  • Email/Web/1800 toll free
  • Advanced HW replacement

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerMellanox Technologies
Manufacturer Part #SUP-S_W-00137-3S
Cost Central Item #11422099
Product DescriptionMellanox Silver - Technical support - phone consulting - 3 years - 8x5 - response time: 4 h - for Unified Fabric Manager Standard - 1 managed node
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Response Time4 hours
Service Availability8 hours a day / 5 days a week
Software TitleUnified Fabric Manager Standard
License Qty1 managed node

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Response Time4 hours
Service Availability8 hours a day / 5 days a week
Software
Software TitleUnified Fabric Manager Standard
License Qty1 managed node
Details
Service & Support DetailsPhone consulting - 3 years - response time: 4 hours - availability: 8 hours a day / Monday-Friday
E-mail consulting - 3 years
Web support - 3 years
Web knowledge base access - 3 years
New releases update - 3 years

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