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NETGEAR ProSupport OnCall 24x7 Category 1

Mfg Part #: PMB0311-100NAS

NETGEAR ProSupport OnCall 24x7 Category 1

NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.

MSRP	$75.00
Our Price	$54.26
Availability as of 2:46am 11/22/2009	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
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Quantity
No Wallet. No Wait. No Worries!™. details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Netgear
Manufacturer Part #	PMB0311-100NAS
Cost Central Item #	10219842
Product Description	NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7
Type	Technical support
Service Included	Phone consulting
Full Contract Period	1 year
Service Availability	24 hours a day / 7 days a week

Extended Specifications

General

Type	Technical support
Service Included	Phone consulting
Full Contract Period	1 year
Service Availability	24 hours a day / 7 days a week

Details

Service & Support Details

Extended service agreement - replacement - 1 year - response time: next business day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - remote administration - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - e-mail notification - 1 year