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NETGEAR ProSupport OnCall 24x7 Category 2

Mfg Part #: PMB0352-10000S


NETGEAR ProSupport OnCall 24x7 Category 2

Ordering Information
MSRP$605.00
Our Price$387.84
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerNetgear
Manufacturer Part #PMB0352-10000S
Cost Central Item #11517392
Product DescriptionNETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 5 years - 24x7
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period5 years
Service Availability24 hours a day / 7 days a week

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period5 years
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - replacement - 5 years - response time: next business day
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote administration - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - e-mail notification

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