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NetIQ Premium Care

Mfg Part #: 550-MNT-P-US


NetIQ Premium Care
Ordering Information
MSRP$250.00
Our Price$203.17
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

A key component of every serious business strategy is knowledgeable and responsive technical support. Available as an annual agreement, Premium Care provides telephone support, e-mail support, eSupport features including access to the NetIQ knowledgebase, product community website, community newsgroups, notification service, and a quarterly technical product newsletter, along with all product upgrades/updates with the addition of 24x7 support for critical issues, priority routing of issues, expedited e-mail support, a designated toll-free number, 10 named contacts, and remote diagnostics.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerNetIQ
Manufacturer Part #550-MNT-P-US
Cost Central Item #10316186
Product DescriptionNetIQ Premium Care - Technical support - phone consulting - 1 year - for Exchange Migrator - 100 mailboxes
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Software TitleExchange Migrator
License Qty100 mailboxes

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Software
Software TitleExchange Migrator
License Qty100 mailboxes
Details
Service & Support DetailsNew releases update - 1 year
Web knowledge base access - 1 year - availability: 24/7 hours a day / days a week
E-mail notification - 1 year
Phone consulting - 1 year - response time: 1 hour(s)
Emergency phone consulting - 1 year - response time: 1 hour(s) - availability: 24/7 hours a day / days a week
E-mail consulting - 1 year - response time: 1 hour(s)

Customer Care
Help Desk
Web Site Features
Company Information

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