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Nortel Avaya Express Support Services Plus SRS Media and Technical Support Services

Mfg Part #: GU6300BT1

Nortel Avaya Express Support Services Plus SRS Media and Technical Support Services
Ordering Information
MSRP$2,560.00
Our Price$2,284.32
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 9:45am 2/23/2014
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Avaya has offered the Avaya Express Services portfolio to address customers' growing need for advanced level support. Avaya Express Services provide you with the opportunity to engage in a direct services relationship with Avaya while maintaining established relationships with your preferred Avaya partners.

With globally consistent offerings and direct access to Avaya technical expertise, Avaya Express Services enable faster issue resolution, greater network availability and lower total cost of ownership. Avaya Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network.

Software Release Subscription (SRS) Services provides you with software releases that include new feature content, feature enhancements and/or patches since the last major release. SRS Services enable you to respond quickly to changes in networking environments by providing access to the most current functional enhancements for your software applications as they become available. With SRS Services, you are leveraging the latest application software enhancements, resulting in optimum network or application performance, reliability and stability.

Technical Support Services provide multilingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.

Software Release Subscription (SRS) Services
SRS Services enable you to respond quickly to changes in networking environments by providing access to the most current functional enhancements for your software applications as they become available. With SRS Services, you are leveraging the latest application software enhancements, resulting in optimum network or application performance, reliability and stability.

Technical support services
Technical Support Services provide multi-lingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.

Parts replacement
Parts Replacement provides cost-effective replacement of Avaya Field Replaceable Units (FRUs). By holding spare FRUs at strategically placed depots throughout the world, Avaya is able to offer quick response times and provide cost savings through economies of scale.

On-site support with spares services
On-site support provides all the benefits of managed spares together with the installation of the replacement part by a qualified specialist dispatched to your site. The quality delivery makes this one of the most reliable and cost-effective ways to help ensure the rapid restoration of your network operation in the event of a hardware failure.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerNortel
Manufacturer Part #GU6300BT1
Cost Central Item #10125100
Product DescriptionAvaya Express Support Services Plus SRS Media and Technical Support Services - Technical support - phone consulting - 1 year - 24x7 - for Nortel Optical Metro 5130
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleNortel Optical Metro 5130

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software
Software TitleNortel Optical Metro 5130
Details
Service & Support DetailsNew releases update - 1 year
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday

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